Contributions of volunteered geographic information (VGI) to community disaster resilience: The good, the bad, and the uncertain. (#GISRUK2018 conference poster)

Below is a poster I prepared on some work following my PhD research into volunteered geographic information and disaster risk reduction. The work is co-authored by Eleanor Bruce and Josh Whittaker. It was displayed at the 26th GIScience Research UK Conference, University of Leicester, April 2018.
Download the PDF version here: Haworth et al_GISRUK2018_poster

Haworth et al_GISRUK2018_poster

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Views on challenges for disaster management research, policy and practice: a call for new perspectives

Dr Billy Tusker Haworth, Lecturer and Programme Director MSc International Disaster Management, Humanitarian and Conflict Response Institute, University of Manchester.
E: billy.haworth@manchester.ac.uk, Twitter: @BillyTusker
This post originally appeared on the HCRI blog.

Disaster management, in theory and in practice, is complex to say the least. While there are many things that are done well and are well-understood, many challenges remain for researchers, policy makers, and emergency practitioners. Even as a Lecturer in Disaster Management and Programme Director for a Masters programme specifically focused on International Disaster Management, I do not purport to be an expert on most aspects of the field. Drawing from my own research and wider reading, teaching, observations made at academic and industry conferences, and experiences with emergency organisations, my aim for this post is to reflect on four aspects of disaster management that I think are problematic, challenging for the field, or in need of improvement for more effective disaster management. These words are merely one academic’s musings on where further research and/or policy attention may be warranted, and I welcome any comments or discussions from others.

  1. Can we bounce past resilience yet?
    The concept of resilience has come into vogue in disaster research and practice over the past decade and now dominates policy agendas throughout the world (e.g. Sendai framework). Resilience has great merit in application to disaster management in theory.  It is not difficult to see how either of the most popular conceptualisations of resilience can be useful in aiding understanding of disasters; resilience as the ability of a system (or community, or individual) to either absorb stress and resist significant disruption (social-ecological perspective), or to ‘bounce back’ to normal functioning following a shock (engineering perspective). However, the application of these concepts to disaster management, both in policy interpretations and in practical measures to ‘build’ resilience, remains a challenge.There are numerous extant critiques of resilience in the disaster literature, many of which I agree with. These include, among others, a lack of consensus over what resilience actually is, that resilience definitions routinely combine elements of both ecological and engineering resilience (such as the definition adopted by UNISDR) but these are actually somewhat contradictory ideas, that measuring resilience is too difficult, and the question of whether it is appropriate for people to ‘bounce back’ to their pre-disaster conditions, which for many may be a highly vulnerable and undesirable state. The counter to this last critique has been proposals of revised interpretations of resilience as ‘building back better’ or ‘bouncing forward’.

    For me the central problem with resilience lies in a series of disconnects. I perceive a disconnect between what resilience refers to in academic conceptualisations and how these are interpreted and applied in disaster policies, and I see a further disconnect between resilience in policy and what it looks like, or how it is implemented and/or achieved in practice. I have heard numerous emergency practitioners in Australia and the UK say in public forums that they do not know what resilience is, or that the field is struggling to comprehend resilience approaches, yet these are the people responsible for implementing (and often devising) policies centred around resilience. I myself often find it difficult to see concrete connections between the theoretical understandings of resilience in academic literature and ‘resilience building activities’ in practice, which often appear to be increasingly about shifting the responsibility of emergency agencies over to the public. It is often unclear in resilience policies how one should go about actually implementing ‘resilience building’ at all. This, I argue, causes confusion, and without clear means for achieving the goals of resilience policies, they remain ineffective and draw attention away from developing more meaningful approaches.

    Whether resilience is just a buzzword, or whether or not policy interpretations and implementations align with academic theory may or may not be important, if whatever the strategies are in practice achieve their aims of decreasing disaster impacts for communities. But in terms of the amount of attention given to the concept in research and in practice versus the measurable benefits for reducing disaster impacts, perhaps it is time we moved the debate on and bounced right on past resilience (in theory, at least).

  1. Can we more meaningfully include the public in disaster risk reduction?
    Coupled with the growing resilience agenda has been a push to increase community engagement in disaster risk reduction, with research demonstrating that information dissemination alone is insufficient for meaningful risk reduction and disaster preparedness action. Approaches centred on community engagement are becoming increasingly present in emergency organisations, likely with varying success (the Tasmania Fire Service’s Bushfire Ready Neighbourhoods programme appears to me to be one of the better ones).

mapping Bushfire Ready Neighbourhoods community engagement activities: participatory mapping (image credit: Billy Haworth).

In Australia and elsewhere, the push for increased community engagement presents in concert with broader policy agendas of shared responsibility. As a policy shared responsibility emphasises that the burden of emergency management and risk reduction should be shouldered by all parties involved, including national, state, and local government, as well as other stakeholders, businesses, communities, households and individuals, while recognising that the weight of responsibility and expected tasks looks different for these different groups. Similar to my thoughts on resilience, I argue there are differences between shared responsibility and community engagement in theory and policy and how they appear in practice. Scholars have critiqued shared responsibility as being more akin to the public ‘doing what agencies want them to’ (like creating their own emergency plans in order to better-help themselves), rather than sharing of much at all, and state that in order to share responsibility for disaster resilience, control over risk management decisions, actions and processes also needs to be shared. In disaster management at present, this largely doesn’t occur.

When citizens are engaged in disaster management and have been involved by their own volition, they are often seen as problematic or disruptive by authorities, as has been the case with some instances of spontaneous volunteering or the public’s use of social media during crises. While a policy shift has occurred from response to disaster risk reduction and resilience building (community engagement) over the last decade or so, I believe considerable cultural change in emergency organisations is still required to more meaningfully value and incorporate citizens and their knowledge into disaster risk reduction.

The field of citizen science offers important lessons learnt of relevance to disaster management. Citizen science refers to the practice of engaging members of the public in scientific research. Thanks to citizens observing, collecting, sharing and analysing data, a vast range of high-quality scientific research has been completed, much of which would not have been possible otherwise. If disaster management valued community knowledge like citizen science does, protocols and systems could be established to promote and encourage the most useful citizen practices and allow for improved harnessing of citizen action and community-supplied information.

  1. Can we better-incorporate and appreciate gender and sexual diversity in disaster management (policies, organisations, and research)?
    Here, there are three areas I believe need further attention: 1) considerations of gender and sexual minorities in responding to and managing disasters, 2) diversity of personnel in emergency organisations, and 3) diversity in research and teaching. Sexual and gender minorities are commonly recognised as a vulnerable group in disaster policies. Yet, research into LGBTIQ experiences in disasters highlights significant policy and practice failings (such as the lack of planning and provision for the safety of transgender people when using bathrooms in evacuation or refuge centres). These failings are often due to hetero-normative assumptions around things like what a ‘family’ looks like (e.g. a family with two mums may not be recognised in the same way as a family with male and female parents in policies in some jurisdictions). Heterogeneity within groups such as ‘gender and sexual minorities’, and that disaster risk is also experienced unequally within vulnerable populations, also needs further recognition in disaster policy (and in research!). Lesbians, bisexual women and queers of colour, for instance, were more vulnerable during Hurricane Katrina than white middle-class gay men due to lower incomes and the neighbourhoods where they lived being subject to increased flooding. Lastly here, and quite simply, failure to recognise people as anything other than male or female in disaster policy terminology highlights the shortfall between operational disaster management and the actual needs and makeup of contemporary societies.

blue diamond.jpg The LGBT+ rights group Blue Diamond Society in Nepal established a camp for LGBT+ people following earthquakes in 2015, as neither the UN nor the government delivered non-binary aid, despite Nepal legally recognising transgender people (image credit: Blue Diamond Society).

Emergency organisations have made concerted efforts in recent years to increase diversity in their ranks, particularly related to gender. But these efforts have largely been flawed (or at least limited) from the beginning in that they frequently consider gender diversity as an issue concerned only with increasing the proportions of women in organisations. While this is certainly needed, there is no question (in many societies at least, and especially in the West), that there are people who do not align with or identify as either of these binary terms. So, why is the discussion around gender diversity so often limited to male or female? I have witnessed a number of disaster management conference sessions and panels on “Diversity” that have not only focused almost solely on gender in the absence of other diversity challenges, such as increasing representation of sexual minorities, racial and ethnic groups, indigenous peoples, religious affiliations, or people living with disabilities, but have based diversity discussions on quotas for number of women in organisations. Such a narrow framing of diversity has a range of negative implications.

For issues of trust, risk communication, and the heeding of warnings, it is important that the people serving a community ‘look like’ the community, and thus in increasingly diverse societies, there needs to be greater representation of diversity in all forms in emergency organisations. In Australia at least, it is no secret that disaster management in practice is dominated by older straight white males, which may be difficult for many in communities to relate to. A lack of diversity also impacts the amount of and types of people who volunteer in disaster organisations. Volunteers are vital to many organisations, but again, if organisations don’t represent them, community members may not be inclined to join. Significantly, if the people designing and implementing disaster policies do not represent or at least appreciate the diversity of populations they are working for, disaster management in policy and practice will remain limited in its ability to adequately deliver its aims of decreasing disaster impacts for communities (as per my first point in this section).

In academia, I believe we can do better here too. Emergency organisations are not unique in their often narrow binary framings of gender. In terms of further work, we need more research into experiences of gender and sexual minorities in disaster management in general, and into more nuanced and specific questions in a variety of contexts, such as exploration of differences between groups under the LGBTIQ umbrella, and further, between individuals within each of those sub-categories. In teaching on disaster management we could look to include perspectives from a more diverse range of scholars from various backgrounds. While I haven’t surveyed the suggested readings for my courses, my feeling is the author list is likely dominated by cisgender males, probably Caucasian and heterosexual too.

  1. Can we encourage more comprehensive and better-informed media reporting of disasters beyond crisis response?
    Mainstream media reporting on disaster management largely focuses on immediate response to emergencies. I appreciate this may make for a more exciting news story, but this presents a limited view of disaster management, which is complex and involves so much more than emergency response. Promotion of activities like disaster preparedness in news stories may be helpful for achieving some of the policy objectives mentioned above, such as disaster risk reduction and community resilience. Further, disaster impacts do not stop when the journalists move on, and the effects of disasters extend into the future, often for years. Yet, disaster recovery stories are rarely told (there are exceptions of course, e.g. Al Jazeera produced a number of follow-up stories in the years after the Haiti earthquake in 2010).Media tend to over-report the experiences of ‘home citizens’ in disaster areas, for example the stories of British citizens impacted by Hurricane Irma in the United States, or Australian and British tourists in areas impacted by the 2004 Indian Ocean Tsunami. My colleague, Gemma Sou, has written on these and related topics, and calls for greater recognition of the impacts to local people in disaster regions. Further to this, I argue that increased emphasis on home citizens in the media discourages people at ‘home’ from relating risk to themselves (by ‘home’, I mean the country the media outlet is largely reporting to, e.g. BBC to Britain). Reporting on tourists in disasters contributes to a mentality that disasters happen ‘over there’ and people who go ‘over there’ are at risk, but they are safe at home, which is not an accurate narrative.

    Finally, western media could present a more global picture of disasters (particularly those claiming to deliver ‘world news’). During Hurricane Irma in the US, for instance, there were several ongoing disasters with impacts on populations comparable to Irma that received substantially less coverage (e.g. cholera outbreak in Yemen, floods in India, Bangladesh and Nepal, a mudslide in Sierra Leone). Alluding to my points in section 3, media could also present stories on and from more diverse perspectives in delivering more global pictures of disasters (Research has shown LGBTIQ narratives are rarely told in mainstream disaster reporting, for instance, and news media influences both public understandings and disaster policies). Of course, I recognise the commercial impetus that influences what and how journalists and media outlets report on disasters, and the reality of providing content that will satisfy readers (paying customers). I would question, however, the role of national, largely government (or tax payer) funded news broadcasters. Are national broadcasters like the BBC or ABC (Australia) presenting the kind of balanced coverage of disasters we (I, at least) might hope for from a non-commercial service?

These are just some of the current research, policy, and practice challenges I perceive for disaster management, and of course there are many more. While we continue to conduct our work and engage in this field, whether it be through policy and practice, academic research, or studies at HCRI and elsewhere, I encourage us to be aware: aware of our relative positions and perspectives, and to increasingly consider the perspectives of others. I started this post by saying that disaster management is complex, and I will finish in recognition of that by calling for greater integration between individuals and sectors involved in disaster management, including academia, government and disaster organisations, the private sector, and, significantly, citizens from all walks of life, because complex problems are rarely solved with simple solutions.

Contributions of digital volunteering to community disaster resilience (BNHCRC Showcase, and AFAC/BNHCRC 2017 conference poster)

Below is a poster I prepared on some aspects of my PhD research into volunteered geographic information and disaster risk reduction. The research in the poster is co-authored by Eleanor Bruce and Josh Whittaker. It was displayed as part of the Bushfire & Natural Hazards Cooperative Research Centre (BNHCRC) Research Showcase event in Adelaide, July 2017, and will also be presented at the AFAC/BNHCRC 2017 annual Fire & Emergency Management conference in Sydney, September 2017.
Download the full high-res version here (7MB): 79._billy_haworth

HAWORTH_bnhcrc-poster-2017

Talking partnerships in emergency management (AFAC2016 conference)

(My contribution at 3mins)

Using participatory mapping to increase community engagement in bushfire preparation (AFAC/BNHCRC 2016 conference poster + presentation + award)

Recently I was fortunate to attend the annual Australasian Fire and Emergency Service Authorities Council/Bushfire & Natural Hazards Cooperative Research Centre (AFAC/BNHCRC) conference in Brisbane, Queensland. I gave an oral presentation and presented a poster from some of my PhD research. And here the poster is for you to look at for free and keep forever!

Download Pdf: haworth_2016_afac_poster
The extended abstract for the oral presentation is also available to download: haworth_afac16_extended-abstract

haworth_2016-raf_afac_poster

At the conference I was also awarded a Special Recognition Award from the BNHCRC for promoting the organisation and emergency management research in Australia and overseas; effective science communication through exceptional industry relationships, active blogging and social media activities; and a willingness to support the CRC and other students, often leading by example. It was unexpected and I am very thankful for the acknowledgement. True to the spirit of the award, I thought I should include it in a blog post. 🙂

And here is a couple of stills of me presenting taken from a video summary of the conference.
slide1

slide2

Seminar presentation on PhD research: volunteered geographic information and bushfire preparation

Below is a recording of a 20 minute presentation I recently gave on my PhD research as part of the Thinking Space seminar series in the School of Geosciences at the University of Sydney.

Field notes: Community mapping for bushfire preparation in Kettering, TAS

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Self portrait: waiting for my first workshop attendees to arrive.

I am currently in Tasmania for the last piece of fieldwork for my PhD research into volunteered geographic information (VGI), community engagement and bushfire preparation. VGI refers to the  voluntary engagement of private citizens in the creation of geographic information, predominantly through sources such as social media, smartphones and inexpensive online mapping tools. VGI represents a shift in the ways geographic information is created, shared, used and experienced and this has important implications for various applications of geospatial data, including disaster management where the social practice of VGI is changing the traditional top-down structure of emergency management and information creation and dissemination.

In Tasmania I am running research workshops with the aim to explore how mapping and sharing local knowledge about bushfire with others in their community may foster community members’ engagement in disaster preparation. Key questions I am considering include:

1) Is the social practice of contributing and reviewing VGI engaging for bushfire preparation?
2) Is the local knowledge and understanding gained from the mapping valuable to communities?
3) Does the activity of mapping together increase community connectedness?
4) Is the map itself an effective medium for collating and sharing community bushfire information?

Workshops are being held in four communities, with the first occurring yesterday in Kettering, South West of Hobart. I will post about the other workshops after they happen, but the remainder of this post will focus on the Kettering workshop.

Approximately 20 people turned up to participate in the workshop, sought through engaging local community groups and community fire networks, flyers distributed on noticeboards in Kettering, and sharing through various social media pages, including the Tasmania Fire Service (TFS) page. The workshop format included introductions and a short presentation about the research and the day’s activities, a paper mapping activity followed by lunch, and a digital mapping activity before participants completed a 15-minute questionnaire before the end of the workshop. My PhD supervisor Dr Eleanor Bruce from the University of Sydney and Lesley King from the Bushfire Ready Neighbourhoods program at TFS assisted in running the workshop.

Kettering (2)

Participants working on their local bushfire preparation map.

The paper mapping activity saw participants in groups of 4-5 marking up paper maps with any information they felt was relevant to bushfire preparation in their  community. Groups were each given a satellite image, topographic map, community protection plan (an official fire service document that outlines ‘nearby safer places’ and other fire relevant information for that community), blank paper, plastic overlays, and a suite of textas, stickers and other stationary and told to map whatever and however they wanted using those resources.

I found it really interesting and kind of enjoyable to wander around observing and discussing with the groups the different things they were choosing to map and how different groups thought about the same places in different ways. They mapped a whole range of things, including (but not limited to) community assets like the local pub, regions of high fire danger, potential places of refuge, roads that would be inaccessible to fire trucks, their homes and where their neighbourhood

Kettering (10)

Paper map completed by one of the groups.

groups were located, what resources were available to help each other prepare, and communication towers. At the end of the exercise groups presented their maps and discussed what they had done with the rest of the participants.

 

Discussions revealed a number of benefits of the exercise. Some people learned new things about their community in relation to bushfire. Some thought working with others and the

Kettering (13)

Paper map completed by one of the groups.

discussions between community members the mapping generated was the most valuable aspect. Some downfalls of the activity that were raised included the difficulty in keeping a map up-to-date and sharing it with their broader community and the challenge of getting the information ‘out’ of the paper map so it can be used in other ways, e.g. for the fire service.

The second activity involved collating the information from each group into a combined web map (while it is a bit limited in functionality, we used the Zeemaps platform for its simplicity and accessibility). Initially I demonstrated the platform and then participants talked about what they wanted to add as a collective group. Participants were given a URL to the map and asked to contribute on their smartphones or tablets live in the workshop. Not many people took this up and instead preferred me to ‘drive’ the mapping. Some even seemed a little intimidated by the technology (this could be related to demographics – a large portion of the group were retirees. This probably also reflects the kind of people more interested in fire preparation, as well as those more likely to volunteer their time for a research workshop). This resulted in a slightly awkward lull in the activity with many people not having anything to do while others were adding their information to the web map – something to reconsider for the next workshops. However a useful discussion still ensued where a range of benefits and challenges were discussed. The web map was seen as better for zooming in and mapping finer detail information at ‘micro’ scales (e.g. who has a chainsaw on their street), for sharing the map more widely and easily, for maintaining the relevance of information, for the convenience of contributing when/wherever people liked, for the ability to include more detailed comments and photos with points, and for the potential for more to be done with the data (e.g. GIS analyses). Some issues raised included map ownership, privacy, computer illiteracy of some community members, and the potential ‘messiness’ of all the data points together.

workshop_zeemap

A screenshot of the (incomplete) community web map.

While I haven’t analysed any results yet, a cursory look at the survey responses revealed most people saw a lot of potential and positive applications for community mapping to aid in bushfire preparation. In contrast to my observations during the activity, most people seemed to prefer and rated the computer mapping as more useful. They understood the experimental nature of the activity and recognised its limitations in the workshop setting but saw potential for web maps to be a highly valuable tool and resource in their community along the lines of the benefits described above. Overall people were genuinely interested and positive about the research and the potential outcomes. Considering this was the first time I had attended a research workshop of this nature, let alone designed, organised and ran it, I was really happy with how it went. I even got the catering pretty right! While a part of me is looking forward to my short career in event management being over in a few weeks, I’m interested to see how the next workshops in different communities compare. I’ll post an update when they’re done!

This fieldwork is funded by the IAWF PhD scholarship and the research is supported by the BNHCRC, Tasmania Fire Service, and the University of Sydney.