Policy@Manchester: LGBTIQ+ experiences of COVID-19 in the UK and the need for more inclusive crisis policies

This post was originally written for Policy@Manchester and posted on March 10, 2021, at http://blog.policy.manchester.ac.uk/posts/2021/03/lgbtiq-experiences-of-covid-19-in-the-uk-and-the-need-for-more-inclusive-crisis-policies/

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The COVID-19 pandemic has had wide-ranging effects for people across the UK. However, some groups have felt the effects of the pandemic and its associated lockdowns more than others. In this blog, Dr Billy Haworth, from the Humanitarian and Conflict Response Institute, shares their recent research into the experiences of LGBTIQ+ populations during COVID-19. They argue that LGBTIQ+ populations have faced unique challenges, and will require additional support to help them overcome the effects of the crisis. There is great diversity and even inequality within LGBTIQ+ populations, and in the longer-term, policymakers need to ensure that their policies are fit for all prior to implementation.

  • LGBTIQ+ populations have reported a vast range of challenges to their lives during the COVID-19 pandemic.
  • The sudden removal of support networks and identity-affirming spaces has disproportionately affected these individuals.
  • LGBTIQ+ community groups and volunteer organisations have filled gaps, and policymakers need to support and expand the important work of these groups.
  • In the long-term, policymakers need to move away from ‘one-size-fits-all’ approaches when they design policies for managing crises.

The coronavirus pandemic and associated response measures have had disproportionate impacts on different segments of society. This includes people with diverse sexual orientation, gender identity/expression, and sexual characteristics (SOGIESC), or who are more commonly known as lesbian, gay, bisexual, trans, intersex, and queer (LGBTIQ+) populations. Mental health challenges, social isolation, substance misuse, loss of livelihood and financial difficulties, scapegoating, discrimination and stigma, elevated risk of violence, reduced access to health and support services, and more have been reported as experienced among LGBTIQ+ populations.

LGBTIQ+ experiences

We know that socio-economically marginalised groups, including LGBTIQ+ people, are often the hardest hit during crises, as marginality leads to increased vulnerability. Crisis responses generally do not adequately account for LGBTIQ+ needs, if at all. Moreover, response strategies themselves can heighten and reproduce vulnerabilities by assuming binary cisgender (people whose gender identity matches their sex assigned at birth) and heterosexual identities as the norm, thereby failing to address the needs of minority populations. A United Nations report described how COVID-19 responses reproduced and intensified pre-existing exclusion and discrimination patterns for LGBTIQ+ people. For example, same-sex couples in the Philippines were denied COVID-19 support because of local government views on what counts as a “family” for food aid distributions.

Complementing other reports, I conducted in-depth interviews with a diverse range of LGBTIQ+ people in the UK between May and October 2020 to capture and understand their experiences of COVID-19. This timeframe represents various stages of the UK’s pandemic response, including lockdowns and periods of easing and tightening of restrictions.

My research exposed key challenges for LGBTIQ+ people during the pandemic. Significant mental health impacts were felt, especially during lockdown. This included increased anxieties about the virus and issues related to gender or sexual identity. Isolation from supportive people and identity-affirming spaces elevated stress. Some participants described being at home with unsupportive families, or having limited biological family relationships, reducing the support networks that so many people relied on in the pandemic.

Supportive spaces

Some industries, like the hospitality and entertainment sectors, have experienced greater impacts of the COVID-19 pandemic and associated social and economic restrictions. LGBTIQ+ people working in these areas expressed concerns over income in the short term and anxieties about longer-term employment prospects. More widely, disruptions to LGBTIQ+ spaces have been acutely felt, including nightlife, but also community spaces, support groups and activities like Pride festivals. These spaces usually provide many LGBTIQ+ people with essential opportunities to freely and safely express themselves and their identities.

The National LGBT Survey found that LGBTIQ+ people were more likely to suffer mental health challenges without adequate support, and that LGBTIQ+-friendly spaces, including nightlife and Pride events, are highly important but in decline. Based on this information, policymakers could have predicted the intensification of these issues during COVID-19, yet gaps persisted in policies and responses.

Existing and new community groups filled critical gaps in providing mental health support and reducing isolation through mutual aid and the creation of safe and identity-affirming (online) spaces. In fact, moving activities online presented opportunities to connect with new and diverse audiences, in some ways improving accessibility. Community organisations and peer-support groups were vital for many LGBTIQ+ people during COVID-19.

Diversity within LGBTIQ+ populations

My research makes clear that there is no single LGBTIQ+ experience. Diversity of COVID-19 experiences reflects diversity within LGBTIQ+ populations, including diversity between different subcategories, but also intersections with other factors, like age, class, disability or race.

My research highlighted unique challenges for transgender people. While cisgender people experienced disruptions to healthcare access, this issue was particularly significant for transgender patients. Healthcare relating to gender affirmation and gender identities was delayed if not halted completely, often without communication. This caused confusion and anxiety, exacerbated mental health concerns, and added to already long waiting periods for gender identity clinics. These delays, coupled with people being at home with their bodies more and reduced access to support, also contributed to gender dysphoria.

If we overlook diversity and only account for the most visible experiences, such as those of cisgender gay men, we risk furthering inequalities within minority groups.

How can policies be improved?

In the short term, policies should prioritise access to disrupted services that were directly related to the aspects of LGBTIQ+ vulnerability most exacerbated during COVID-19 lockdowns. This should include facilitating increased and targeted mental health support through training and resources, and maintaining access to healthcare during crises, especially transgender care.

Resources should be allocated to support and expand upon the important work already being done by LGBTIQ+ community, volunteer and mutual aid organisations. This could include: appointing LGBTIQ+ liaison personnel within COVID-19 recovery groups to build strategic partnerships and facilitate knowledge sharing, linking government and non-government activities, and targeting support measures where they are most needed and will be most effective.

For longer-term change, policies cannot continue being based on assumptions that populations are cisgender and heterosexual. They must not only include and account for LGBTIQ+ needs and capacities, but must recognise diversity within the LGBTIQ+ population. “One-size-fits-all” approaches are ineffective for the broad UK population, and likewise are not appropriate for communities as diverse as LGBTIQ+. To better incorporate LGBTIQ+ diversity, SOGIESC education should be included as part of workplace training programmes for government and crisis management organisations. Co-production of policies should also be a goal; involving communities and harnessing community wisdom is an important component of crisis management. Productive dialogue with LGBTIQ+ people themselves and the groups and organisations that represent them is essential for developing inclusive and efficient strategies.

Lastly, policies must shift focus away from crisis response towards risk reduction. If we were more prepared and marginalised sectors of society were better supported, we would see less severe impacts – as disaster studies have informed. We must work now to address the political, economic and social structures that place particular groups at increased vulnerability to crises, including LGBTIQ+ people, to mitigate the negative impacts of future hazards, pandemic or otherwise.

Take a look at our other blogs exploring issues relating to the coronavirus outbreak.

Policy@Manchester aims to impact lives globally, nationally and locally through influencing and challenging policymakers with robust research-informed evidence and ideas. Visit our website to find out more, and sign up to our newsletter to keep up to date with our latest news.

Researching experiences of gender and sexual minorities during the COVID-19 pandemic

Dr Billy Tusker Haworth
Pronouns: he/him or they/them
Lecturer in International Disaster Management

Equality, Diversity & Inclusion representative
Humanitarian and Conflict Response Institute,
University of Manchester
Email: billy.haworth@manchester.ac.uk
Website: www.billyhaworth.com
Twitter: @BillyTusker
Main research areas: geography, critical and
participatory GIS, disaster vulnerability, queer
marginality, graffiti and spaces of conflict/peace

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Warning: the following may contain topics which some LGBTIQ+ readers may find distressing.

As the COVID-19 pandemic swept across the globe and we in the UK were sent into lockdown in March, scrambling to work from home and continue living our lives in the face of much uncertainty, I saw a unique opportunity.

I had already begun exploring the experiences of gender and sexual minorities during disasters theoretically with colleagues in Australia, and had been considering future potential case studies. Suddenly I was presented with the chance to conduct primary research during a live crisis that would undoubtedly impact minority groups in profound, and likely insufficiently documented ways. Moreover, I was experiencing the crisis at the same time, also as a member of minority groups, being a migrant to the UK and identifying as queer (though I completely acknowledge the class and race (white) privileges I receive). I felt I was in a position to make a contribution to understanding the experiences of marginalised gender and sexual minorities and to hopefully suggest improvements for more inclusive response strategies for future public health or other crises.

Since gaining University ethics approval in April, I have been conducting detailed interviews with lesbian, gay, bisexual, trans, intersex and queer+ (LGBTIQ+) people over Zoom in the UK and Brazil, with help from my Brazilian research assistant Tiago de Paula Muniz for interviews in Portuguese. There are of course various limitations to this method, not least inequalities associated with internet access, with often marginalised people having the least access to such information and communication technologies, particularly in Brazil, thus influencing participation patterns. However, overall we have gained important insights from a wide variety of people within the LGBTIQ+ community. Though interviews are still ongoing and detailed data analysis is yet to be completed, in this post I wish to share some of the preliminary insights we have gained so far.

Research background

LGBTIQ+ identities are often not considered in disaster and humanitarian strategies, yet they experience unique vulnerabilities linked to inequality and marginalisation.

Prior to COVID-19, LGBTIQ+ people already faced increased risk of anxiety and suicide and disproportionate rates of insecure employment and housing. Research and policies tend to treat gender and sexual minorities as homogeneous, overlooking diversity. This can contribute to further inequalities, with the voices of more visible groups, such as gay men, viewed as representing all LGBTIQ+ experiences. Further, little research or policy attention has been given to coping capacities and resilience of LGBTIQ+ individuals and communities. Revelation of such experiences is particularly important when key aspects of community resilience, such as social connectedness, are being disrupted and eroded through social distancing and lockdowns.

The UK and Brazil represent different social, cultural, economic and political contexts on which the same crisis (coronavirus) is impacting, which provides a unique opportunity to uncover common learnings and important differences in experiences and responses. For example, in the UK, gender identity and sexuality are protected characteristics under the Equality Act and require special consideration, whereas despite advances, LGBTIQ+ people in Brazil still experience discrimination and exclusion without adequate protections; Brazil has some of the highest rates globally of homophobia and transphobia related deaths.

The pandemic has had devastating impacts on LGBTIQ+ populations in both contexts. For instance, in the UK LGBTIQ+ people have reported experiencing increased mental health challenges, isolation, substance misuse, financial difficulties, and reduced access to health and support services. In Brazil, job losses and social and economic exclusion have been severe for gender and sexual minorities, and without effective action from the Bolsonaro government LGBTIQ+ people have had to turn to informal peer support to survive, including communal squat housing.

Initial insights from interviews

Isolation

Through our interviews to date we have learnt of people stuck living for months with family who do not accept their gender or sexual identity, through intersection with faith and other reasons. Isolation from supportive people and identity-affirming spaces has caused significant heightened stress and mental health concerns for some LGBTIQ+ people.

Access to medical care

Transgender people have told me how their medical care, both essential and elective, relating to gender reassignment and their identities has been delayed if not halted completely, often without adequate notice, adding to already-long waiting periods and highlighting a lack of appropriate care for such patients during the pandemic. I’ve learnt of exacerbated gender dysphoria resulting from people being at home with their bodies, seeing their bodies more, having less external incentive to dress or prepare their bodies in particular ways (e.g. chest binding), and with reduced access to support.

Technology

Many of us have benefited from technology during this time, using platforms like Zoom to reduce social isolation by connecting with family, friends, colleagues and other online support. But these benefits are not shared across populations equally, with some of our participants being without access to computers or reliable internet. Further, some described anxiety associated with these platforms and the required mental and physical effort to prepare and present themselves in order to be read as their correct gender over a video call, for example. This demonstrates an important link with identity that is less likely to be experienced by non-trans or non-queer people.

Lack of inclusion and support

A common theme emergent in both UK and Brazil interviews is dissatisfaction with government responses to the pandemic. In the UK people described how they didn’t see themselves, their diverse family makeups, or their lifestyles reflected in government guidance and risk communication, with priorities seemingly cis-heteronormative (e.g. a focus on heterosexual couples with school-aged kids). In Brazil people have described feeling forgotten, like they are being left to die or else find their own means of protecting themselves, with clear guidance and support from authorities lacking.

Some people have told me they don’t know how long they can go on like this, as they face issues like insecure housing, reduced work and income, and isolation. This applies to both the UK and Brazil, as described both by affected individuals and people who have been working in LGBTIQ+ support organisations.

We have also heard stories of resilience, kindness, and mutual aid, with people drawing on their existing coping capacities and collective resources to help others.

Resilience and coping capacities

Some people described how they were able to monitor and manage their personal wellbeing during the pandemic by using indicators and strategies developed through past experiences of distress or marginalisation, such as adopting regular daily routines, maintaining healthy diet and monitoring alcohol consumption, exercising, or talking about their challenges and feelings to friends or therapists.

Networks and community

Existing and new networks and community groups have proven vital for LGBTIQ+ people, providing mutual aid and safe and identity-affirming (online) spaces to share experiences and connect with others. Organisations like Hidayah, which offers support and community for LGBTIQ+ people of Islam faith, have had to move all their activities online. But this has also allowed them to reach audiences much further afield, such as in the Middle East and the US, forging new connections and providing social aid and assistance in new and diverse ways.

Similarly, the queer community group in Manchester, Queer Family Tea, usually holds a weekly in-person alcohol-free meet up with food, activities and entertainment, often for young LGBTIQ+ people seeking an alternative to the “gay scene” of Canal Street to connect with likeminded people. During COVID they have shifted online with weekly meet-ups, online cabarets, life drawing classes and other workshops. As with Hidayah, they have seen many new people joining, and some of those involved have said that running and organising such activities has given them a much-needed sense of purpose and life-motivation in what would otherwise be difficult and lonely times. Responses to future crises should not only better-recognise the unique challenges faced by gender and sexual minorities, but look to support and grow existing resilience, coping and mutual aid capacities.

Societal pressure

For some the pandemic has also provided temporary relief from some of the pressures of “normal life”, such as societal pressures to conform to binary gender roles or the public scrutiny of trans bodies. One participant who had come out publicly as transgender just before the pandemic suggested they wouldn’t mind the lockdown to last a bit longer as it was allowing time for them to transition and become more comfortable with their own body and its changes away from the outside world – the pandemic as an escape. This isn’t to suggest they were insensitive to the challenges many have faced during lockdowns. Rather, it highlights the pressure and challenges that queer people already confront in daily life and reminds us that crises such as a pandemic do not necessarily create marginalisation and vulnerabilities so much as they expose and exacerbate those already present across our societies.

Despite the risks of the pandemic, communities came together for the Trans+ Pride March in London, protesting against inequalities experienced by transgender people in “normal” life.
Photo credit: Steve Eason, 12 September 2020.

Diversity and intersectionality

Experiences of COVID-19 across the LGBTIQ+ community remind us that the queer population is incredibly diverse. Our interviews have highlighted important differences between LGBTIQ+ sub-groups. For example, in general cisgender gay white males experienced less financial, employment and housing instability compared to others (of course this isn’t to say they haven’t also faced challenges). Recognition of such uneven privilege was especially prominent in the Brazilian interviews.

There is also great diversity within those subgroups, and of course it’s not the case that every lesbian or every intersex person, for instance, has the same experience as all others. To many readers these ideas won’t be new, but in practice LGBTIQ+ people are still largely described and treated as one group (including to some extent by me in this post).

I find the concept of intersectionality useful in adding nuance to our understandings of minority experiences and vulnerabilities. Stemming from black feminist activism scholarship, intersectionality can help us see how different characteristics (and axes of oppression) intersect to shape a person’s lived experiences and marginalisation, such as by examining the relationships between gender, sexuality, race, ethnicity, class, education, disability, religion, and more. While I agree there are good justifications for regarding LGBTIQ+ people as one community in many respects, overlooking the diversity of experiences can result in ineffective policies. I don’t pretend that developing strategies aimed at such diverse populations is easy, but to more effectively reduce vulnerabilities for minority groups we must give these issues greater consideration.

Reflections on positionality and the research process

Being queer and experiencing a pandemic at the same time as researching queer experiences of COVID-19 has been insightful but also challenging. I refer specifically to challenges of dealing with heavy topics and the need for self-care. Sometimes during interviews I feel like I am listening to my own friends. Many of the experiences we are hearing about, such as isolation or increased stress, are close to our own lives. Tiago and I are also living in the UK away from our families during the pandemic, who are in Brazil and Australia respectively. Our ‘family’ here is very much other queer people, a kind of chosen family away from home. The overlap of research subject with personal life has been confronting at times.

We’ve learnt some strategies to help us process what are sometimes difficult and saddening interviews. It’s important to ensure we have time to decompress (so don’t do multiple interviews back-to-back or in the evening before bed!), and we are fortunate we can talk to each other about how the interviews made us feel.

But I also recognise my relative privilege compared to many of our participants, in that I have relatively secure income, housing, access to friends and resources etc…which coupled with the stories people tell me motivates me even more to continue the research, despite difficult topics at times. Tiago says the same for the interviews in Brazil. He describes the motivation of giving voice to people who often don’t have one. I have also benefited from that queer community support and collective resilience described above in helping me cope with the pandemic. It also helps me ground and understand what is happening to and around me at this time, as a citizen, a queer person, and as a researcher. As scholars, I think we ought to think about these issues more critically, particularly regarding mental health for those researchers working in the disaster and humanitarian sector.

What next?

I have felt incredibly privileged to hear people’s stories. People are giving me their time, energy and honest reflections during what is a difficult period for everybody, and I now have a responsibility to do something meaningful with the data.

Awareness of the dynamic and diverse challenges LGBTIQ+ people face is critical to foster change for improved outcomes, and so it is essential to produce not only academic research outputs, but materials aimed at policymakers, NGOs and activist groups already working with marginalised communities in a language and format they can use.

Currently I am in the midst of transcribing and analysing interviews and will then begin preparing journal articles and policy briefs in English and Portuguese, as well as communications for wider public audiences. I would eventually like to see the research contributing to improved policies and responses, which could include more targeted funding and relief, tailored mental health support, and approaches that recognise the intersecting and compounding effects of multiple characteristics, such as gender and sexuality with race, disability, income, and more – providing alternatives to inefficient ‘one size fits all’ approaches.

Need support?

If you are LGBTIQ+ and experiencing distress during COVID-19, you could consider contacting one of the following organisations for support:

RGS session call for abstracts: Reading spaces of peace and conflict through public visual arts

Members of the newly founded International Consortium of Conflict Graffiti (ICCG) are seeking abstracts for a paper session proposal for the  Royal Geographical Society (with IBG) annual international conference in London, September 2020. Full session details below (or download a PDF copy here).

Royal Geographic Society (with IBG)
Annual International Conference

1 to 4 September 2020 at RGS-IBG, London

Paper session call for abstracts:
Reading spaces of peace and conflict through public visual arts

(Sponsored by the International Consortium of Conflict Graffiti – ICCG)

file-20190710-44472-16483ow
Nicosia, Cyprus, June 2019. Photo: Billy Haworth

Session organisers:
Dr Billy Tusker Haworth a, b, Dr Birte Vogel a, b, and Dr Eric Lepp a, c

a International Consortium of Conflict Graffiti (ICCG)
b
Humanitarian and Conflict Response Institute, University of Manchester, UK
c
Conrad Grebel University College, University of Waterloo, Canada

Contact (email; Twitter):
billy.haworth@manchester.ac.uk; @BillyTusker
birte.vogel@manchester.ac.uk; @birtevogel_
eric.lepp@uwaterloo.ca; @Eric_Lepp

Session description:
Reading spaces of peace and conflict through public visual arts

This panel is interested in what we can learn from visual arts in conflict-affected societies. Street art and graffiti in particular represent a diverse range of artistic, social, cultural, and political practices in urban landscapes, whereby people publicly mark their different intentions with potential impacts on communities. Street art can be both a contributor to, and commentary on, contested spaces, and thus produces spatial realties in dynamic and temporal ways. It provides rich insight into societies, cultures, social issues, trends and political discourse, and spatial and territorial identities and claims. As both a contributor to and commentary on contested spaces, graffiti is particularly valuable in (post)conflict societies undergoing social and political transformation as it furthers knowledge of everyday peace and conflict practices, and contributes to our understanding of everyday experiences. Importantly, graffiti and public arts both shape and are shaped by the spaces in which they occur, which has particular pertinence to understanding conflict-affected societies at a local level.

We are interested in abstracts relating to relationships between graffiti, street art and other public visual arts and contested spaces and conflict-affected societies, all broadly conceived. We are particularly interested in papers that:

  • Engage with the questions of where and when public visual arts occur in conflict-affected societies;
  • Analyse the impacts of visual arts on shaping relationships between communities;
  • Analyse how citizens use public spaces for engaging with governments;
  • Deconstruct messages and meanings of street art in relation to space, peace and conflict;
  • Explore how art in public spaces is used to depict a range of social, economic and political issues;
  • Examine the political economy of public visual arts.

We consider both case studies from across the globe, in a broad range of contexts, and papers that engage with innovative methods for capturing, interpreting and analysing public visual art. We particularly welcome submissions from early career researchers and priority will be given to work that has not been published yet.

Session format: 15 minute presentation plus 5 minutes Q&A
Abstracts due to us:
Friday 31 January 2020
Abstract length:
150-200 words
Send abstracts to:
iccg@manchester.ac.uk

Online tools can help people in disasters, but do they represent everyone? (article in The Conversation)

This article originally appeared in The Conversation.
Billy Tusker HaworthUniversity of ManchesterChristine EriksenUniversity of WollongongScott McKinnonUniversity of Wollongong

With natural hazard and climate-related disasters on the rise, online tools such as crowdsourced mapping and social media can help people understand and respond to a crisis. They enable people to share their location and contribute information.

But are these tools useful for everyone, or are some people marginalised? It is vital these tools include information provided from all sections of a community at risk.

Current evidence suggests that is not always the case.

Online tools let people help in disasters

Social media played an important role in coordinating response to the 2019 Queensland floods and the 2013 Tasmania bushfires. Community members used Facebook to coordinate sharing of resources such as food and water.

Crowdsourced mapping helped in response to the humanitarian crisis after the 2010 Haiti earthquake. Some of the most useful information came from public contributions.

Twitter provided similar critical insights during Hurricane Irma in South Florida in 2017.

Research shows these public contributions can help in disaster risk reduction, but they also have limitations.

In the rush to develop new disaster mitigation tools, it is important to consider whether they will help or harm the people most vulnerable in a disaster.

Who is vulnerable?

Extreme natural events, such as earthquakes and bushfires, are not considered disasters until vulnerable people are exposed to the hazard.

To determine people’s level of vulnerability we need to know:

  1. the level of individual and community exposure to a physical threat
  2. their access to resources that affect their capacity to cope when threats materialise.

Some groups in society will be more vulnerable to disaster than others. This includes people with immobility issues, caring roles, or limited access to resources such as money, information or support networks.

When disaster strikes, the pressure on some groups is often magnified.

The devastating scenes in New Orleans after Hurricane Katrina in 2005 and in Puerto Rico after Hurricane Maria in 2017 revealed the vulnerability of children in such disasters.

Unfortunately, emergency management can exacerbate the vulnerability of marginalised groups. For example, a US study last year showed that in the years after disasters, wealth increased for white people and declined for people of colour. The authors suggest this is linked to inequitable distribution of emergency and redevelopment aid.

Policies and practice have until recently mainly been written by, and for, the most predominant groups in our society, especially heterosexual white men.

Research shows how this can create gender inequities or exclude the needs of LGBTIQ communitiesformer refugees and migrants or domestic violence victims.

We need to ask: do new forms of disaster response help everyone in a community, or do they reproduce existing power imbalances?

Unequal access to digital technologies

Research has assessed the “techno-optimism” – a belief that technologies will solve our problems – associated with people using online tools to share information for disaster management.

These technologies inherently discriminate if access to them discriminates.

In Australia, the digital divide remains largely unchanged in recent years. In 2016-17 nearly 1.3 million households had no internet connection.

Lower digital inclusion is seen in already vulnerable groups, including the unemployed, migrants and the elderly.

Global internet penetration rates show uneven access between economically poorer parts of the world, such as Africa and Asia, and wealthier Western regions.

Representations of communities are skewed on the internet. Particular groups participate with varying degrees on social media and in crowdsourcing activities. For example, some ethnic minorities have poorer internet access than other groups even in the same country.

For crowdsourced mapping on platforms such as OpenStreetMap, studies find participation biases relating to gender. Men map far morethan women at local and global scales.

Research shows participation biases in community mapping activities towards older, more affluent men.

Protect the vulnerable

Persecuted minorities, including LGBTIQ communities and religious minorities, are often more vulnerable in disasters. Digital technologies, which expose people’s identities and fail to protect privacy, might increase that vulnerability.

Unequal participation means those who can participate may become further empowered, with more access to information and resources. As a result, gaps between privileged and marginalised people grow wider.

For example, local Kreyòl-speaking Haitians from poorer neighbourhoods contributed information via SMS for use on crowdsourced maps during the 2010 Haiti earthquake response.

But the information was translated and mapped in English for Western humanitarians. As they didn’t speak English, vulnerable Haitians were further marginalised by being unable to directly use and benefit from maps resulting from their own contributions.

Participation patterns in mapping do not reflect the true makeup of our diverse societies. But they do reflect where power lies – usually with dominant groups.

Any power imbalances that come from unequal online participation are pertinent to disaster risk reduction. They can amplify community tensions, social divides and marginalisation, and exacerbate vulnerability and risk.

With greater access to the benefits of online tools, and improved representation of diverse and marginalised people, we can better understand societies and reduce disaster impacts.

We must remain acutely aware of digital divides and participation biases. We must continually consider how these technologies can better include, value and elevate marginalised groups.

____________________________________________________________________________________________

____________________________________________________________________________________________
Billy Tusker Haworth previously received funding from the Bushfire and Natural Hazards Cooperative Research Centre.
Christine Eriksen receives funding from the Australian Research Council (DE150100242, DP170100096).
Scott McKinnon has previously worked on projects funded by the Australian Research Council.
University of Wollongong provides funding as a member of The Conversation AU.
University of Manchester provides funding as a member of The Conversation UK.

Mapping together for improved healthcare delivery: the HCRI humanitarian mapathon, 2019

Maps, humanitarianism, and public participation

High quality and up-to-date maps and geographic information at appropriate spatial scales are vital for effectively preparing for and responding to disasters and humanitarian crises. Risk reduction activities, resource and service delivery, rescue and emergency care, information flows and risk communication, impact assessments and disaster recovery are all dependent on spatial information. In some parts of the world national/government maps, and even Google maps, are inadequate or incomplete, and alternative maps are required.

Public participation in mapping for disaster response and humanitarian crises has increased significantly in the last decade. Sometimes referred to as digital humanitarianism or digital volunteering, or more broadly volunteered geographic information (VGI), the practices of private citizens contributing geographic information for crisis management has been facilitated by technological advancements such as broadband internet and Web 2.0, cloud storage, GPS and smartphones.

Despite limitations, including digital divides and unequal online participation, and data quality concerns, among others, VGI has provided highly useful maps and geographic information to aid in a variety of humanitarian crises, with the use of OpenStreetMap in response to earthquakes in Haiti (2010) and Nepal (2015) as key examples.

What is a mapathon?

OpenStreetMap (OSM) is an online, crowdsourced mapping platform – a bit like Google Maps but created by people like you! Volunteers work independently or collaboratively to add and edit content on the global digital map.

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Huts and villages in Uganda being mapped on OpenStreetMap
A mapathon is a bit like a ‘mapping party’, whereby people come together to complete a whole load of OSM mapping in a relatively short period of time. The idea being that with everyone working together in just a few hours we can make a BIG contribution! Importantly, mapathons are usually accompanied by free pizza and other fun snacks for the volunteers!

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Volunteers work together to add features to poorly-mapped regions
 

The HCRI humanitarian mapathon

In March 2019 we held our annual mapathon in the Humanitarian and Conflict Response Institute (HCRI), University of Manchester. With colleagues in Geography, we were aiming to contribute to an ongoing project coordinated by Dr Jonny Huck seeking to improve delivery of healthcare and prosthetic limbs to people who were mutilated during conflict in North Uganda. The mapping involved tracing basic information, such as people’s homes, on satellite photographs.

_SFL6560[1]
No mapathon is complete without pizza!
Around 40 students, academic and support staff from HCRI and across the university volunteered to contribute ~20,000 features (roads, huts, buildings etc) to the poorly mapped region of Acholi in Uganda (Wow!). This open source mapping and data will directly help in reaching people with urgently needed healthcare.

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The HCRI humanitarian mapathon, University of Manchester, 2019

Mapping is also valuable to volunteers

“The mapathon was a great way to engage with people who have varying levels of map/geographic information systems (GIS) experience. The process of mapping roads, houses, tracks, buildings etc was very simple. The handouts of how to complete the tasks meant that it was straightforward and you constantly have a source to refer back to. The project as a whole meant that the time I gave felt worthwhile and like I was really making a difference to medical logistic teams in Uganda. I would highly recommend anyone to come along to the next event and get involved; it’s a great way to spend a couple of hours.
– Rach, HCRI MSc student.

“I think it was particularly useful for students of GIS and disasters, in which we critically analysed VGI to participate in the very digital volunteerism we were analysing. It was a more visceral and tangible demonstration of the quirks of geographic information that we were discussing in class (e.g. map projections) even if these particular quirks were relatively trivial.
It was nice to bring together people who I’d never seen before across the school and get a feel for what a larger group VGI volunteering effort looks like. I think a lot of people got a fair bit out of it, and I left the event feeling good. The software is super simple and easy to learn and having a few skilled people there to help when problems arose was enough to get everybody up and running.”
Mike, HCRI MSc student.

Mapathon_tweet
Mapathons are enjoyable and rewarding for volunteers

Get involved!

YOU can contribute too!
You don’t need any prior mapping experience, just a computer and an internet connection, and you can map anytime. Visit http://huckathon.org/ to learn more about the North Uganda project and start mapping! Each feature you add to the map could mean a new limb for someone who has been injured by conflict. Better still; why not host your own mapathon?!

The HCRI mapathon was funded by the School of Arts, Languages and Cultures (SALC) Social Responsibility and Cultural Engagement fund, University of Manchester.

An interview with Mr Chad Simpson, Graduate Contingency Planning Officer at Westminster City Council, London, and former MSc International Disaster Management student at HCRI.

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Westminster, London. Photo credit: Billy Haworth

Billy: What does your role at Westminster City Council involve?

Chad: I’m a Graduate Contingency Planning Officer and my main duty is to support the Contingency Planning team with the delivery of emergency planning and business continuity work.

Contingency planning falls under the CONTEST team, which is the government’s counter-terrorist strategy. Contingency Planning represents the ‘Prepare’ portion (preparing for an attack), and at the council I work alongside ‘Prevent’ (attempting to prevent attacks from occurring). Externally we work with ‘Pursue’ and ‘Protect’, who are various parts of the police, intelligence services and central government.

Aside from that we have general day-to-day tasks, which have an overall aim of increasing/maintaining/ensuring resilient standards across the borough and the city. They include arranging and attending training and exercises for local authority staff and our partners. We maintain the records, plans, databases, equipment and rotas, which are used during an emergency response. We also write new and update existing emergency and business continuity plans. Whenever we are alerted to an incident within the borough, we coordinate the local authority response to it. There’s a fair bit of freedom for us to introduce and implement our own ‘resilience enhancing’ ideas, so soon I’ll be involved with a new community resilience project with some other areas of the council.

My role was created specifically to help implement ‘EP 2020’, which is a standardisation project among all 33 London local authorities. The project was in part driven by the events of 2017 (Grenfell and numerous terror attacks). The idea is that each will have a common way of operating during an emergency response. For that I help with updating our current emergency and business continuity plans, and I help create and deliver new training packages for the changing staff requirements.

What are the main disasters/emergencies that require planning for in London?

The majority of incidents are fires, power cuts, gas leaks and water leaks. They technically aren’t emergencies, but they still need a local authority response as it’s possible some sort of humanitarian response is required. At the very least these incidents will need input from other parts of the council, such as the cleansing team to clear up debris from a fire, or the highways team to close roads and repair street furniture. These things are common in all parts of London, but slightly more so in Westminster because of the population density.

Westminster is fairly unique among the London local authorities. We have a very socially and economically diverse borough which includes really deprived areas all the way up to the Royal Family. The residential population is 250,000, and 1 million people pass through the borough each working day. 98% of the UK’s annual tourist population visit the borough. We’re home to the UK government and numerous foreign political entities. We have the greatest concentration of theatres, cinemas, restaurants, bars and clubs in the country, and a major portion of the businesses in London. All of these factors mean that there’s a bit more to do here compared to some of the other boroughs. Aside from the incidents mentioned above, Westminster has a lot of protests and demonstrations – even more so now in the run up to Brexit. These require constant monitoring by us and our security partners.

There are a set of more serious hazards and threats which affect Westminster and the wider city. These can be found in the London Risk Register. This is derived from a National Risk Register and a National Risk Assessment, which is classified. There’s a Westminster specific version which is also classified. The biggest risks are from pandemic influenza, space weather, power failure, flooding and malicious attacks. My personal favourite is severe space weather, which has the potential to disable Global Navigation Satellite Systems (like GPS). This could potentially have an immeasurable list of quite bad cascading impacts… (if you want to know more look here https://www.nap.edu/catalog/12643/severe-space-weather-events-understanding-societal-and-economic-impacts-a and https://www.metoffice.gov.uk/services/public-sector/emergencies/space-weather/impacts)

There is a generic plan to deal with most of the things you find in the risk register, but we also have a few specific plans for things which need extra attention. They include a pandemic flu, some specific exotic diseases, flooding and a few other things. I can’t go into much detail on these.

How important is it for societies to be prepared for disaster?

I think it’s essential for societies to prepare as best as possible for disaster. At the very least, societies must recognise and fully appreciate the risks and threats they face. There needs to be the ability to continue to deliver basic/essential functions during stressful times. If this doesn’t happen, it is incredibly hard to recover to a pre-disaster state, let alone progress to a more resilient state.

From your perspective, what is contingency planning and why is it important for disaster risk reduction?

Contingency planning is about recognising and assessing the risks posed by hazards and threats, and creating and implementing plans designed to minimise the impact of those events on day-to-day life, should they ever occur. We have a legal requirement for emergency planning under the Civil Contingencies Act 2004.

Contingency planning has its place, but I think disaster risk reduction is about much more. My job focuses on preparation and response, after hazards and threats have already struck. This reflects the fact that the whole ‘London resilience system’ is based on the disaster cycle. Disaster risk reduction should be about managing risks rather than managing hazards. In my opinion, there needs to be a holistic approach to disaster risk reduction. I think we could benefit by looking more closely at the underlying pressures and causes of the issues we face, something more like the pressure and release model. Those tasked with managing resilience need to pay more attention to tackling underlying societal issues. Take the Grenfell Tower fire for example. We were well-prepared to deal with fires and we do so very successfully every day. However, there were other things which increased the risk of the disaster occurring, like the lack of good quality affordable housing. The condition of the block was a direct contributor to the disaster. Housing quality isn’t an emergency planning issue, but it does affect overall resilience. Would the fire have been so significant if housing was up to standard? Probably not. I sense that things are gradually going towards this holistic way of thinking. London is one of the members of 100 Resilient Cities, which is all about increasing resilience by looking at ‘acute shocks and chronic stresses’ together.

What does the planning process look like at Westminster City Council – what steps are involved in creating a contingency plan?

Once a risk/threat has been identified, a working group will be set up which will involve industry and academic experts on the subject matter. This is usually done at a national or a pan-London level. They will analyse the issue and then the planners will work backward from there. Take ‘space weather’ for example (check it out in the London risk register for more info). The group will identify the possible impacts of an episode of severe space weather. Just as an example, electricity could be out for up to two months, GPS could be out for days, we’d have severe disruption to aviation and we’d lose mobile phones and internet for some time. Planners would look at the consequences of these things; no clean water, no money, no public transport, no fuel… From that, they would take essential parts of existing plans – we already have plans for water shortages, travel disruption and fuel shortages. This part of the process is quite long and involves all the relevant category 1 and 2 responders. Once you have a decent draft ready, you can begin a more formal emergency planning process. The official emergency planning guidance from the Cabinet Office is what all category 1 and 2 responders should be adhering to. There’s a ‘planning cycle’ – similar to the disaster cycle, which is a good way of organising the planning process.

What challenges do you face in preparing disaster plans?

Convincing people/organisations that contingency planning and business continuity is important – contingency planning is my primary job so it’s my priority, but for most others it’s just another task in addition to the long list of things they have to do in order for their organisation to function.

How do you test whether a plan will be effective?

To test plans we run table-top or live exercises. With a table-top we cram in a load of different scenarios in a short space of time. We get the opportunity to brainstorm scenarios and think of all the possible consequences in an informal setting. Live exercises are great once we have a better idea of what we’re doing. They give us a bit of experience with carrying out our roles, and we can sort out any practical issues we hadn’t thought of at a table-top. It’s better to sort out issues in a run-through where we can make mistakes, rather than a real emergency.

There are a number of regular exercises we take part in, such as Project Argus and Project Griffin (to do with terrorism), and Safer City (an annual London-wide exercise). We might also run a table-top before a specific planned event. I was involved in a table-top exercise for London’s New Year’s Eve celebrations (my first big event), and it gave me a lot of insight into where I fit within the whole operation and the practicalities of implementing certain plans.

A good example of why this is important is the Manchester Arena bombing. A few months before the attack there was a terror training exercise based on a marauding gunman attack. The actual method of attack was different to the real thing, but the mechanisms of response were tested. Any issues they found could be ironed out and it was an opportunity for response personnel to practice things they’d learnt in a realistic scenario.

At what point is a plan put into action? Is there a particular trigger?

We could announce a major incident if we felt it was necessary to do so, as could any of the category 1 responders. There are some specific events, like terrorism, which automatically trigger plans.

However, it isn’t really that common for us to activate plans. The majority of things we deal with are planned events like Winter Wonderland and British Summertime in Hyde Park, protests and demonstrations, or incidents like gas leaks and burst water mains which aren’t severe enough for plan activation. Since I’ve joined there hasn’t been an emergency severe enough to activate plans.

How often are plans reviewed and/or updated?

We review them constantly. A lot of them contain things like contact details and addresses which change all the time so we need to stay on top of those. Road layouts and maps are often involved, and they also change quite a lot. If we receive new intelligence or advice from our partners, we need to update plans to include that. The major plans like JESIP and LESLP are reviewed every 4 years by the London Resilience Team, and we react to whatever changes they make with those.

You studied at HCRI, completing the MSc International Disaster Management in 2018. How did your studies at HCRI prepare you for your current role at Westminster City Council?

Overall, I think my dissertation project best prepared me for my job because I hadn’t really done much to do with emergency planning in the UK before that. I taught myself about how disaster management works here, and I tailored it to be as relevant as possible to the area I wanted to work in. It was also brilliant for networking and I gained a lot of industry contacts who helped me get to where I am now. I’m still in contact with many of them and a few are my colleagues now. Aside from that, the Emergency Humanitarianism Assistance module gave me the best practical experience. From that I gained experience of working with partners and of contributing to multiple simultaneous workstreams, both of those are very relevant for me now. It also gave me a bit of a taste of the fluidity of disaster situations and the need to be able to rapidly adapt to that. Disaster Governance introduced me to a lot of politics and socio-economics which is really useful for working in local government. Both Disaster Management: Theory and Application and Cultures and Disasters were incredibly useful, as they introduced me to a few new ideas about alternative ways of operating. Thanks to those I’m definitely able to think more critically about current practices and policies than I otherwise would be. I’m more aware of the humanitarian side of emergency planning thanks to those modules. I think I’m probably more aware of the challenges and issues certain demographics could face in disaster scenarios.

For your dissertation you examined the impacts of austerity on disaster resilience in London. Can you explain a bit more about the project: the context and importance of the topic, what you did, and what you found?

The aim was to see how cuts to local government budgets had impacted resilience in London. Since the start of the austerity period in 2010 there have been numerous claims that resilience has been severely degraded by cuts. The Grenfell Tower fire was a pivotal moment in all of that, as the scale of the disaster as well as the poor response to it, seems to be quite closely related to the way austerity was implemented. I used the Pressure and Release model to understand the context in which austerity sits. I used Grenfell as an example of a disaster created by root causes (austerity), dynamic pressures (reduced budgets for the fire brigade and local authority, building control and general health and safety) and unsafe conditions (flammable building materials, inadequate fire prevention measures and inadequate disaster response).

The results showed that London remained a resilient city in spite of austerity, even though the level of resilience had decreased. There was also a lot of uncertainty around how much longer the city would remain resilient in the face of further funding reductions. I also uncovered a few issues with disaster management in general. The biggest is to do with ‘resilience’. Nobody seems to have a shared understanding of what the word means, or what resilience actually is. It forms a massive part of disaster risk reduction policy all over the world, but there is no consensus surrounding resilience as a concept. Is it a state, a process or an outcome? How can we quantify and measure it? Is there any real way of knowing that a particular action will increase resilience by a specific amount?

Lastly, can you briefly describe how you acquired your job and what the job search process involved? Do you have any tips for other students wanting a career in the emergency management sector?

I was sent links to the job advertisement by a few of the people I interviewed for my dissertation. I hadn’t really started properly job searching because I wanted a break after my dissertation. It was the first job I applied for and luckily I got an interview. I certainly wasn’t close to being the most qualified person interviewed, so don’t rule yourself out just because your degree/experiences aren’t exactly the same as the role you’re applying for. You will have gained a lot of transferable skills.

Make your dissertation as relevant as possible to the area you want to work in. Lots of organisations are really keen to conduct research but they usually don’t have the time or resources to actually do it. Approach them and ask them if there is anything you could research for them – at the very least they might have a chat with you and give you some ideas. They might even provide funding for you to research a topic on their behalf. It’s also a great way to network and form relationships with professionals already in the industry.

I’m more than happy to talk to anyone about applying for jobs or anything else I’ve mentioned. Ask Billy for my contact details.

Geographic information and communication technologies for supporting smallholder agriculture. (#AGILE2018 conference poster)

Below is a poster I prepared on some work following my postdoc research in 2017, presenting lessons learned from review of information and communication technology initiatives for disseminating agricultural geographic information (AGI) direct to smallholder farmers, who increasingly face short and long term climate shocks and stresses. The poster was displayed at the 21st AGILE conference on Geo-information science, University of Lund, June 2018.
Download the PDF version here: AGILE_poster_Final_June2018

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Australian Marriage Equality: Why I cried today, and then cried some more.

The Australian parliament passed marriage equality into law today. As I walked to work on a cold, grey morning in Manchester, UK, I cried. I’ve shed the odd tear in public many times before imagining this day. But today I cried, and I cried, and then I cried some more. I sobbed in my office until I was physically exhausted.

I cried because I and everybody else in my country who has lived a life of being ‘different’, ‘less’ or ‘not worthy’ due to no choice of our own, purely for who we might love, are now, by law, the same, equal, and as worthy as anybody else to marry who we choose.

I cried because the years I have struggled and campaigned for this, the years my friends have struggled and campaigned for this, and the many years before us that many others have fought for this equality, many without seeing the reward, have not been for nothing.

I cried because of the efforts of so many around the country to make this happen. I cried for the little boy in Sydney who wanted to use a sky-writer to tell people to vote yes, and I cried for the teenager in Bega who distributed rainbow socks to anybody he could get to wear them in support – both far too young to actually vote themselves.

I cried for the children and teens now and in the future, queer or otherwise, who won’t grow up in the Australian society I did.

I cried because all those people who called me names, spat at me, threatened me, excluded me, and even probably hated me, just because of my perceived sexuality, cannot put me down anymore; I am now part of the majority (well, A majority at least).

I cried because the woman who lived next door to me and who, when as a teenager my soccer ball hit the fence, screeched at me “poofter” and “faggot”, her words cutting me like knives as I ran and hid in my bedroom, may one day watch over that same fence as I marry a man in the back garden. I may be a poofter or I may not be; whatever I am, I am proud of it, and I will not hide anymore.

I cried because I am happy. I cried because I am proud.

I cried because I am relieved, and so, so exhausted.

I cried because some people still said no.

I cried because everything still hurts.

I cried because many of the people who I love and care about so much will never fully understand how this feels, nor can they fully understand how I have felt all these years. Today we can celebrate together, but it doesn’t erase how lonely I have been, not yet at least.

I cried because I. Am. Okay.

I cried because things will be better.

I cried because, at least for a moment in this crazy and often hurtful world, love wins.

Contributions of digital volunteering to community disaster resilience (BNHCRC Showcase, and AFAC/BNHCRC 2017 conference poster)

Below is a poster I prepared on some aspects of my PhD research into volunteered geographic information and disaster risk reduction. The research in the poster is co-authored by Eleanor Bruce and Josh Whittaker. It was displayed as part of the Bushfire & Natural Hazards Cooperative Research Centre (BNHCRC) Research Showcase event in Adelaide, July 2017, and will also be presented at the AFAC/BNHCRC 2017 annual Fire & Emergency Management conference in Sydney, September 2017.
Download the full high-res version here (7MB): 79._billy_haworth

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Research summary: DIGITAL VOLUNTEERING IN DISASTER RISK REDUCTION: AN OPPORTUNITY OR A CHALLENGE?

Recently I undertook the useful but challenging task of summarizing my ~70,000 word PhD thesis into a few hundred words for the Bushfire & Natural Hazards CRC Hazard Notes publication (Download pdf).

It was a useful task because science communication and research dissemination are important to me, particularly to areas outside the world of academic journals, and a 2-page research summary can be more effective for reaching emergency management practices, policy makers, or even the general public. It can also be easily shared and re-shared on social media to even wider audiences.

It was also a challenging task though, as my PhD research is still relatively fresh, it was difficult to choose just a few *key* findings to share. “But it’s all such excellent work! Why wouldn’t everybody want to read every word!?” Hardly :p 😉
That’s not entirely true. I did (and do) have a pretty clear idea of what my key major findings are, and so I should having only recently completed the work and distilled it into presentations and journal articles. Nevertheless, it was a challenge to summarize large volumes of diverse content into very, very tight word limits. Its a challenge I highly recommend others take up, not only to increase the accessibility of your work, but it also helped me further clarify for myself what exactly are the important messages from my broader research, and, importantly, why. For me, these vary depending on context and audience, and they may for others too.

Hazard Note 28 covers my PhD research findings into the role of volunteered geographic information in fostering community engagement in disaster risk reduction. In recent years, information from community members contributed online has proved highly useful in emergencies. Information sharing activities by private citizens using social media, smartphones, and web mapping tools have been termed volunteered geographic information (VGI), or digital volunteering. This research examined the potential role of VGI in fostering community engagement in bushfire preparation.

There are many opportunities, challenges and implications of VGI in emergency management, much broader than just bushfire. Findings show that VGI is more than just technology – it is about people sharing their knowledge and mapping collaboratively as a social practice. It presents opportunities for citizen empowerment in line with shared responsibility, but also challenges with power moving away from the traditional command and control of emergency services.

This research provides a clearer path for emergency service agencies to best-utilise these technologies for and with communities, helping to increase volunteering sustainability, community engagement and disaster resilience.

Gratitude: my thesis acknowledgements

There are people I sincerely wanted to thank for their support in various capacities during my PhD. I included some (not all, unfortunately) in the Acknowledgements section of my thesis, but I’m aware only a very tiny number of people in the world will actually read that (basically me plus or minus 1). So, here I paste my acknowledgements, as they appeared in the thesis.

ACKNOWLEDGEMENTS

Version one:

First I wish to acknowledge and pay respect to Aboriginal people past and present as the traditional owners of the land on which I conducted this research, namely the Gadigal people of the Eora Nation, whose ancestral lands the University of Sydney is built upon. I also wish to acknowledge the Tasmanian Aboriginal Community as the traditional and original owners, and continuing custodians of the land on which I conducted my fieldwork. As Aboriginal people continue their struggle for equality and justice in a land that was taken from them, I acknowledge many of the central themes of this thesis, including the value of local knowledge, community, sense of place, land management, and geography have been important for and practised by Aboriginal people on this land for some 60,000 years before I began thinking and writing about them.

I wish to sincerely thank Dr Eleanor Bruce as my PhD supervisor, mentor and friend. More than assisting with the practical, technical and theoretical aspects of my research, which has been instrumental, she encourages me, challenges me, treats me with respect and as an equal, provides opportunities, promotes me and my work, and has fostered enormous growth in me as an early career academic. It is immeasurable how much I have learnt from Eleanor and I am extremely grateful for having worked with her during these formative years.

I also thank my associate supervisors, Dr Joshua Whittaker, Associate Professor Kurt Iveson, and Professor Matt Duckham, whose expertise, guidance and encouragement have been beyond valuable for both the work of this thesis and my professional development. I also acknowledge the broader ‘Out of Uniform’ research team for their support.

I acknowledge the Bushfire & Natural Hazards CRC for providing me with scholarship funding, and I thank them for providing various learning, enriching, networking, and professional and personal development experiences. Lyndsey Wright, Michael Rumsewicz, Nathan Maddock and David Bruce have been especially helpful.

I give sincere thanks to Peter Middleton, the entire Bushfire-Ready Neighbourhoods (BRN) team, and the Tasmania Fire Service for their many forms of support and collaboration in this research. Special mention is given to Lesley King, Suzette Harrison, David Cleaver and Sandra Barber. Working collaboratively with the BRN has shaped my work to be something more meaningful and shaped me to be a more skilled and knowledgeable researcher with a better understanding of the professional and societal context in which my research sits.

There are others not associated with this thesis in an official capacity, but who have contributed significantly nonetheless. Here I wish to thank my officemate (soon to be Dr) Stephanie Duce for her companionship, empathy and encouragement. She is the smartest person I know and I hope she remembers me as her career flourishes. I also thank Dr Caren Cooper, Dr Eloise Biggs and Associate Professor Dale Dominey-Howes for their mentoring and helpful advice.

Perhaps the biggest thank you belongs to the Tasmanian community members and Australian emergency management professionals who participated in my research, either by completing a survey, an interview, or participating in a workshop. If I could name them all without compromising university research ethics, I would, because I am tremendously grateful for their time, patience, and valuable inputs to the research. The worth of local knowledge and the willingness of people to give time to others should never be undervalued.

I thank my friends and especially my housemates for remaining interested and supportive, and for giving me many, many things to enjoy outside of the PhD.

Finally, I give thanks to my family for their love, support and inspiration: Kobe, Latrell, Joe, Tara, Shannon and Jim. I give particular thanks to Dave for his unwavering interest and insightful conversations. And for my Mum, if I am proud of this work and my achievements, that doesn’t compare to how proud I am to be her son. I thank her for allowing me to be everything I am capable of.

To any marginalized individual or group who has ever been underrepresented on a map, or any citizen who has ever had their knowledge undervalued, at any time, in any context, as well as anybody who has never had anything dedicated to them, I dedicate this thesis to you.

Version two:

Cheers, thanks a lot.

Talking partnerships in emergency management (AFAC2016 conference)

(My contribution at 3mins)

Using participatory mapping to increase community engagement in bushfire preparation (AFAC/BNHCRC 2016 conference poster + presentation + award)

Recently I was fortunate to attend the annual Australasian Fire and Emergency Service Authorities Council/Bushfire & Natural Hazards Cooperative Research Centre (AFAC/BNHCRC) conference in Brisbane, Queensland. I gave an oral presentation and presented a poster from some of my PhD research. And here the poster is for you to look at for free and keep forever!

Download Pdf: haworth_2016_afac_poster
The extended abstract for the oral presentation is also available to download: haworth_afac16_extended-abstract

haworth_2016-raf_afac_poster

At the conference I was also awarded a Special Recognition Award from the BNHCRC for promoting the organisation and emergency management research in Australia and overseas; effective science communication through exceptional industry relationships, active blogging and social media activities; and a willingness to support the CRC and other students, often leading by example. It was unexpected and I am very thankful for the acknowledgement. True to the spirit of the award, I thought I should include it in a blog post. 🙂

And here is a couple of stills of me presenting taken from a video summary of the conference.
slide1

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Reflections on a student placement with the Bushfire-Ready Neighbourhoods team at Tasmania Fire Service

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On student placement at TFS: PhD candidate Billy Haworth with a retro fire tanker in Launcestion

As I begin to write this in an office at Tasmania Fire Service Headquarters in Hobart, reflecting on the week I’ve just had, I am feeling very grateful. For the last three years I have been undertaking PhD studies in the School of Geosciences at the University of Sydney. My research looks at the application, value, and implications of emerging technologies which enable increased public creation and exchange of geographic information, such as social media, smartphones and online mapping platforms, in the context of community bushfire preparation engagement and disaster risk reduction. I’ve had great support in my work from a number of people and organisations, but in particular the Bushfire and Natural Hazards Cooperative Research Centre (BNHCRC) and Peter Middleton and the Bushfire-Ready Neighbourhoods (BRN) team at the Tasmania Fire Service (TFS).

The BNHCRC supports end-user driven research projects in the field of emergency management for university researchers and students right across Australia. BRN is a community engagement program within TFS that aims to build resilience and capacity in bushfire prevention, preparedness and response in Tasmanian communities at risk to bushfire through a sustainable community engagement approach. The BNHCRC and BRN have been integral to my PhD project in many ways, and have also contributed to my professional development. Recently this included an eight-day student placement based in Tasmania with BRN as part of a BNHCRC initiative to enrich higher degree research students’ experience through exposure to the natural hazards and emergency management industry via immersion in a relevant organisation.

During the placement I participated in a range of activities with the BRN team and various other parts of TFS – some directly linked to my PhD research, but some not – to give me a broader understanding of the range of organisation activities and functions, and an appreciation of the context in which my research might be utilised in the future. Here I will provide a brief description of the key activities I undertook, followed by some general reflections on my student placement experience.

BRN monthly team meeting: I sat in on a BRN staff meeting which involved an update on various projects, presentation of each team member’s recent work highlights, and planning future tasks. As I have been working with BRN for my PhD, with Tasmanian communities as my study sites, I also used this time to present and discuss with the team my research activities and findings to date.

BRN community selection planning day: A planning day was held for the BRN team to begin planning how they will select the communities they will work with for the next round of their community engagement works. We worked through the program aims and objectives, identified gaps in current engagement works (e.g. youth, tourists), and workshopped the criteria for community selection.

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BRN community selection planning day at Launceston TFS Headquarters

UTAS – BRN mapping platform project meeting: A project to produce a mapping platform for BRN to use with communities in their engagement works is being orchestrated by the University of Tasmania and BRN, with my participation. We had an encouraging meeting to discuss the project direction and possible funding and grant applications.

Hobart Fire Brigade tour: I had a tour of the fire station with a chance to chat with a few of the firefighters about their role, training, and the tasks they complete. Cheers to Sandy and Jo for giving me a VERY detailed tour of all the fire appliances, their tools and functions, with interesting illustrative examples of applications!

Introduction to TFS Firecomm: I spent an afternoon in the TFS communications room learning about their computer systems, communication structures, and emergency incident/alert procedures, as well as what happens if it all goes wrong!

Community engagement – Golden Valley phone tree/website: I joined in a BRN meeting with some highly active community members to talk about some of their community-led bushfire safety initiatives, including a web-based phone tree system, a local mapping project for the brigade, and an alerts smartphone app proposal.

Community Liaison debrief/workshop: I participated in a workshop to debrief what went well, what didn’t ,and what improvements can be made in the future for BRN team members and others who played key roles in community liaison for the recent extended bushfire campaign in Tasmania.

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BRN & Fuel Reduction Unit Community Liaison debrief following 2016 fires, Campbell Town fire station

BRN supervisor staff meeting: I sat in on a ‘catch up’ meeting between Peter Middleton and his manager in Community Education, Sandra Barber.

Review of bushfire survival planning tools: BRN is producing a tool for community members to make Bushfire Survival Plans online, and I assisted by reviewing the content and language.

Introduction to TFS State Operations: I was given an introduction to TFS state operations, including response procedures, fire fighting aircraft, public and media information publishing, and role responsibilities by the Senior Station Officer, Phil Smith.

Introduction to Community Protection Planning: Chris Collins gave me an introduction to the different kinds of mapping TFS use in public safety, including community protection plans for the public, and response plans with important local information for brigades to use in responding to an incident.

Reflecting on all these activities, three overarching observations come to mind. First, I was struck by the scale and diversity of what goes on within the organisation and all the specific details required to make things happen, from the fit-for-purpose tools on the fire trucks on a small scale, to the multi-faceted roles within individual teams and departments, to the broader scale of the overall functions the agency performs. Second, I was impressed by the positive attitude to work and the productivity of all the people I met, but particularly the BRN team, especially in the face of various challenges. For example, while the debrief workshop around community liaison following an extended fire campaign did aim to highlight challenges in the work each team member experienced through having to perform many tasks in high-stress situations outside their usual roles, these challenges were dealt with as opportunities for improvement. By the end of the session there was an extensive list of practical suggestions the team will begin to action to enable them to perform better in their roles going forward. And third, I saw very clear examples of some of the complexities in the organisation that must be navigated for effective delivery of emergency management initiatives. In particular, I observed differences between some of the community-focused engagement works and the more traditional top-down structure of the broader organisation. Community engagement is a relatively new approach to emergency management in Australia, and it appeared to me reconciling how this approach fits within the legacy of emergency response service delivery in organisations is still a developing area, as opposed to being functionally developed. This may present challenges when working with community groups and is perhaps an area for improvement going forward.

Overall the student placement was an immensely enriching and valuable experience. It proved a useful opportunity to increase my networking within the professional sector, impart some of my knowledge, gain insight into the fire service and broader field of emergency management, learn about the high variety of important tasks and responsibilities, and to appreciate the organisational structure and challenges emergency management professionals have to work with. This has important implications for the potential utilisation of my research findings in the sector, and is something I will continue to consider as my research progresses.

I feel grateful for this opportunity and the continued support of TFS and BNHCRC of my research and my personal and professional development. I feel grateful for the generous people I have had the privilege of meeting and working with and who have had nothing less than confidence in me. I feel grateful for all the experiences I’ve had in my PhD so far, especially those with the BRN such as this placement, as they have shaped my work to be something more meaningful, and shaped me to be a more robust researcher who is more skilled and more knowledgeable with a better understanding and appreciation of the professional and societal context in which my research sits. I’ve learnt a lot through my engagement with TFS and the emergency management sector, and I encourage other students and agencies to undertake placements, as it was a truly rewarding experience.

Thanks to Peter Middleton and the BRN team, Suzette Harrison, David Cleaver, and Lesley King, and the Tasmania Fire Service for hosting me, and Peter Middleton, Eleanor Bruce and the BNHCRC for making the placement happen.